TEC’s Energy Bureau services provide Members with expert energy management solutions to optimise energy use and reduce costs. Our specialised team offers a range of services, including bill validation, contract management, energy and performance monitoring, data storage, compliance and energy efficiency reporting. By outsourcing these tasks to TEC, Members can save time and resources while ensuring their energy operations run smoothly and efficiently. TEC do not charge additionally for this service, it is already part of your membership and fees under our Scale of Charges.
Our members have long reported concerns about accurate data and utility billing management. Inaccurate invoices place a substantial cost burden on energy users. However, many members lack the time or resources to check the individual elements on each invoice received. On every bill, TEC carries out over 105 baseline checks which include the following elements:
Each member receives a separate report for their gas, water, and electricity invoices, as applicable. The report includes a summary sheet for each billing period, along with a detailed breakdown of both correct and validated invoices. Additionally, the report highlights any inaccurate or erroneous bills, providing an estimate of the associated costs and commentary explaining any discrepancies.
You can get in touch with your TEC Member Services Advisor for any queries or enhanced bureau reporting requests that can be passed through to our knowledgeable data team.
Every month each Member receives their suite of reports for gas, electricity and water invoices received by TEC for the previous billing month.
This service is a health check on the Framework supplier’s invoices received by our Members. We will highlight discrepancies by reviewing and calculating each component of the invoice. We will support our members in resolving incorrect invoicing, providing a full report and peace of mind that institutions only pay for the energy they use. This report will also be issued to the framework supplier/s, and the service is designed to be “post-payment”. Pay now – Recover later.
It details any missing invoices that have not been billed for the expected period. A provisional budgeting bill is available until the issued bill arrives.
A breakdown of the expected vs billed costs and variances.
Members receive a monthly report of any missing HH data for the expected period. This is also raised with the Framework supplier on the Members behalf.
TEC offers a range of ad hoc reports available upon request to support additional requirements specific to the Members needs.
As part of our standard reporting package each year our members receive a Benefit Statement Report. This contains data to quantify and demonstrate the benefits and savings of using our collaborative frameworks. We also capture and report contract spend through the frameworks for each member’s financial year.
